Terms and Conditions

1. Information We Collect

a. Personal Information

When you place an order, contact us, or create an account, we may collect:

  • Full Name

  • Email Address

  • Phone Number

  • Billing & Shipping Address

  • Payment Details (processed securely through third-party payment gateways)

b. Automatically Collected Data

When browsing our website, we may automatically receive:

  • IP address

  • Device & browser information

  • Pages visited

  • Cookies & tracking data (used for analytics and improving your experience)


2. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Communicate order updates, confirmations, and customer support

  • Improve our website, user experience, and product quality

  • Provide personalized product recommendations

  • Send promotional emails (only with your consent)

  • Prevent fraud, unauthorized transactions, and misuse


3. Sharing of Your Information

Orento does NOT sell your personal information.
We only share data with trusted third parties necessary to operate our store:

  • Payment processors (for secure payments)

  • Courier/Logistics companies (for order delivery)

  • Marketing tools (Facebook Pixel, Google Analytics)

  • IT & hosting services

  • Legal authorities if required

Each partner is required to follow strict data protection standards.


4. Data Security

We use industry-standard security protocols to keep your information safe, such as:

  • SSL encryption

  • Secure payment gateways

  • Regular security audits

  • Restricted access to sensitive data

Although we do our best, no online system is 100% secure.


5. Cookies

Orento uses cookies to:

  • Save cart items

  • Improve website load speed

  • Track visitor behavior for analytics

  • Show personalized ads and recommendations

You can disable cookies anytime through your browser settings.


6. Your Rights

You may request at any time:

  • Access to your personal data

  • Update or correction of your information

  • Deletion of your data (if not required for legal reasons)

  • Opt-out of marketing emails

To request any of these, contact us at:
📩 Email: [your email]


7. Third-Party Links

Our website may link to other websites we do not control. We are not responsible for their privacy policies or content.


8. Policy Updates

We may update this Privacy Policy occasionally. Any changes will be posted here along with an updated “Last Updated” date.